Payment Options
Learn more about the payment options we accept below. Dealing with an unexpected illness or injury is stressful enough for a pet parent without having to figure out how to pay for care.
Payment Options
Knox Pet Clinic wants to help reduce this stress as much as possible! We accept many different payment options including all major credit cards, cash, checks, Visa, Mastercard, and Discover. We also accept payments through the following veterinary financing options.
We also have our in-clinic Guardian Angel fund for those struggling with financial hardship. To apply to this fund during a pet emergency, please talk to your technician and they will help you apply.
Credit Cards
Cash
Check
CareCredit
Highlights:
- Low monthly payments (3% of the total balance)
- Interest-free for six months. Approval can be determined in a few minutes.
- No annual fee
Click here for more information or to start your CareCredit application.
All pet card
Highlights:
- Prequalify quickly and with no impact on your credit score
- No down payments
- No annual fees
- Interest-free for six months
Click here to learn more about All Pet Card or start the prequalification process.
Varidi
- No Credit Checks: Varidi does not perform credit checks, use credit scores, or impact a person’s credit, ensuring accessibility for everyone.
- Instant Approval: The short application process typically takes only minutes and results in instant approval.
Pet Insurance
Knox Pet Clinic is a believer in pet insurance—time and again, we’ve seen it enable pet parents to provide critical and life-saving care for their pets when the unexpected happens. Like human insurance, there are a lot of companies and plans to choose from, and it can be daunting to determine the best option for you! Some things to consider when shopping for a pet insurance policy include:
- How much is the deductible? Is it annual, per event, or for the life of the pet?
- Does the plan cover routine and preventative care?
- Does the plan cover pre-existing conditions?
- Does the plan pay your veterinarian directly, or is it a reimbursement model?
We recommend using Pawlicy Advisor to search for and compare plans. You’ll get many quotes with one application and can do in-depth, side-by-side comparisons of plans with personalized charts. If you have any questions about our payment options or pet insurance, we’re happy to help! Call us at (309) 343-6156 to speak to a team member today.
Financial Assistance Policy
Thank you for choosing Knox Pet Clinic! Our primary mission is to deliver the best and most comprehensive veterinary care available for your pet. An important part of this mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options.
Knox Pet Clinic requires payment in full at the end of your pet’s examination or at the time of discharge.
Payment Options:
Cash, Check, Debit or Credit Cards, All Pet Card*, CareCredit Healthcare Credit Card*, and Varidi Payment Plans* (*Subject to credit approval)
Deposits & Cancellation Policy:
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For all surgical procedures, healthcare plans requiring hospitalization, and some treatment plans, a deposit of $100 will be required before the start of your pet’s treatment.
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Knox Pet Clinic reserves the right to charge a late fee of $10 for any appointment that is more than 5 minutes late.
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Knox Pet Clinic reserves the right to charge a cancellation fee equal to the exam fee for any appointment that is cancelled with less than 24 hours’ notice.
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Knox Pet Clinic reserves the right to charge a cancellation fee of $100 for any surgical procedure that is cancelled with less than 48 hours’ notice.
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If a client incurs two cancellation fees, they will be required to pay those fees and make a non-refundable deposit of $60 prior to booking another appointment.
Additional Policy Information:
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Knox Pet Clinic charges a $35 fee for all returned checks.
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Knox Pet Clinic charges a 1.5% finance charge for all accounts with an outstanding account balance older than 30 days.
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Accounts more than 90 days past due will be relinquished to a collection agency.
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In the event it becomes necessary for Knox Pet Clinic to incur collection costs or institute suit to collect any amount due under this agreement, the undersigned also agrees to pay collection fees and expenses, including reasonable attorneys’ fees and court cost, plus all legal fees if incurred for collection and submits to jurisdiction and venue in Knox County, IL.
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For clients with pet insurance, we are happy to provide you with the necessary documentation to submit a claim to your insurance carrier.
If you have any questions, please do not hesitate to ask. We are here to help you and provide the best veterinary care available for your pet.